During the pandemic, the Smart City Office promoted a new municipal website coronavirus.valencia.es that brought citizens closer to all the information regarding aid approved by the local government to mitigate the crisis caused by the coronavirus. This new portal also informed about the municipal services that were being strengthened to respond to the needs of the population.
The website was developed by the municipal technicians of the Smart City Office with the technology and the collaboration of ESRI, a technology company in the smartcity field, which enables various geolocation projects of the Valencia City Council within the smart city strategy.
DAILY INFORMATION ON THE SITUATION OF THE CRISIS
From this portal, visitors could receive timely information, from a single place, on any subject related to the pandemic and the exceptional situation that arose from the declaration of the State of Alarm at a regional and national level.
A Covid19 evolution panel was also incorporated, which, using ESRI technology alongside the data provided daily by the Regional Health Board (Conselleria de Sanitat), enabled the observation, through various graphs, of the different curves and comparisons and maps of the evolution of this health crisis, including positive cases detected, fatalities, numbers of people hospitalized as well as those who were being discharged. It was an element that on constant evolution.
USEFUL INFO ON THE DE-ESCALATION
The content of this section, with which citizens engaged the most, with a significant increase in visits with each change of Phase, evolved, collecting information on the successive changes as a result from de-escalation, as well as exit-times, business openings guidelines, recommendations, urban gardens, etc.
RESOURCES
One of the most complete sections and with the highest updating and changes rate, appending information from more than 35 municipal services.
Municipal aid telephone lines and links to sections such as: entrepreneurs and businesses aids, employment aids, social benefits, psychological help, rental subsidies, pharmacies and coronavirus information.
CITY DASHBOARDS
Taking advantage of the functionalities brought forward by the VLCi City Platform, a series of graphs were shared with the public as a small extract of the Smart City Dashboards with relevant information on the state of the city of Valencia during the state of alarm by Covid-19 regardig matters such as mobility, urban waste management, pollution and water consumption. This kind of information allowed the monitoring of the crisis evolution and and was used for decision-making based on daily information from the city.
This graphs have since then been added to the València real-time dashboard, adding more and more historical data so the citizens can have a look at the evolution of the data, regarding traffic, temperatures, recycling, use of public transport, pollution levels, water consumption and free internet consumption.
CURRENT AFFAIRS
The current affairs section, included the publications that the City Council’s information service was disseminating on its website as well as on social media and the press releases, was one that brought the citizenship the most immediate information.
CLOSE TO ME
This element, which was an extract from the GIS Portal, allowed, at first, to show on the map a series of layers of geo-referenced locations of interest to citizens, such as pharmacies, health clinics, hospitals, police and gas stations.
Since the announcement of the de-escalation, a new functionality was added, Close to me 1 kilometer, with which the user was able to draw a radius from their home to see how far from home they were allowed to walk.